Company Name: Renoha Infotech
Website: www.renohainfotech.com
Contact Email: info@renohainfotech.com

When you use our website and services, you trust us with your personal information. We take this responsibility seriously. This privacy notice describes how we collect, use, store, and share your information, and what rights you have in relation to it.

This privacy policy applies to all information collected through our website, www.renohainfotech.com, and/or any related services, sales, marketing, or events.

Please read this policy carefully to understand what we do with your information.

1. What Information Do We Collect?

a. Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when:

  • Contacting us via our website or email

  • Submitting a form or service request

  • Signing up for newsletters or communications

  • Requesting information about our services

The personal data we collect may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Project or inquiry details

You are responsible for ensuring the accuracy and completeness of the information provided.

b. Information Automatically Collected

When you visit our website, we automatically collect certain technical information, including:

  • IP address

  • Browser and device type

  • Operating system

  • Location (country-level)

  • Pages viewed, time spent, and navigation patterns

  • Referring website or link

This information is collected using cookies, log files, and analytics tools (e.g., Google Analytics) and helps us monitor and improve site performance and user experience.

c. Information from Third Parties

We may also receive personal information from third-party sources, including:

  • Marketing partners

  • Social media platforms (e.g., LinkedIn)

  • Public databases

  • Lead generation tools

This may include your name, email, company, or location.

2. How Do We Use Your Information?

We use the information we collect for a range of business purposes, including

  • To respond to inquiries or requests

  • To provide, operate, and maintain our services

  • To send administrative or service-related messages

  • To improve our website functionality and UX

  • To send newsletters or promotional content (only if you’ve opted in)

  • To perform analytics, research, and optimization

  • To comply with legal and regulatory obligations

  • To detect and prevent fraud or misuse of our platform

We rely on the following legal bases to process your data:

  • Your consent

  • Contractual necessity

  • Legitimate business interests

  • Legal compliance

3. Will Your Information Be Shared With Anyone?

We only share your information in the following situations:

a. With Service Providers

We may share your data with trusted vendors who perform services for us, such as:

  • Web hosting

  • Email delivery

  • CRM and analytics

  • Marketing services

These third parties are bound by confidentiality agreements and are authorized to use your information only as necessary to provide services to us.

b. Compliance with Laws

We may disclose your information when required to:

  • Comply with a legal obligation, court order, or regulatory request

  • Enforce our policies or legal terms

  • Respond to government or law enforcement requests

c. Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

d. With Your Consent

We may disclose your personal information for other purposes with your express consent.

We do not sell, rent, or trade your personal information for marketing purposes.

4. Do We Use Cookies and Tracking Technologies?

Yes. We use cookies and similar technologies (such as web beacons or pixels) to:

  • Enhance user experience

  • Analyze traffic

  • Remember user preferences

  • Serve relevant content

You can choose to disable cookies through your browser settings, although some features of our website may not work properly if you do.

For more details, refer to our Cookie Policy [insert link if available].

5. How Long Do We Keep Your Information?

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, or regulatory requirements

  • Resolve disputes or enforce agreements

When there is no further need to retain your data, we will delete or anonymize it. Backup copies may be securely stored for a limited period before permanent deletion.

6. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. These include:

  • SSL encryption on our website

  • Access control and authentication

  • Regular security reviews

  • Limited access to personal data by staff and vendors

However, please understand that no method of transmission over the internet is 100% secure. Use our website at your own risk.

7. What Are Your Privacy Rights?

Depending on your location, you may have the following rights under applicable data protection laws (e.g., GDPR, CCPA):

  • Right to access your data

  • Right to correct inaccurate data

  • Right to request deletion

  • Right to object to or restrict processing

  • Right to data portability

  • Right to withdraw consent (where applicable)

To exercise your rights, please contact us at info@renohainfotech.com. We will respond to all valid requests within the time frame required by law.

8. Marketing and Opt-Out Choices

If you’ve opted in to receive marketing communications, you can unsubscribe at any time by:

Even after opting out, you may still receive essential service or transactional emails related to your activity with us.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or our business practices. When we do, we will revise the “Effective Date” at the top of this page. Significant changes will be communicated directly or via a notice on our website.

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

📧 Email: info@renohainfotech.com
🌐 Website: www.renohainfotech.com
📍 Address: L II 86, 3rd Floor, Ambedkar Nagar, New Delhi - 110062